The Star Grand Hotel and Residences Sydney Policies
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Policies
Hotel Sydney Policies
Internet
WiFi is available in all areas and is free of charge.
Parking
Private parking is possible on site (reservation is not needed) and charges may be applicable.
Pets
Pets are not allowed.
Children and extra bed policy
Children of any age are allowed. Children up to and including 2 years old stay for free when using an available cot. Children up to and including 17 years old stay for free when using an existing bed. Children up to and including 11 years old stay for AUD 80 per person per night when using an available extra bed. Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management. Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
Important Information
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Please inform The Star Grand Hotel and Residences Sydney of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property. Please note that there is a 0.8% charge when you pay with a (Visa, Mastercard, American Express etc) credit card. Please note that the property requires a $100 credit card pre-authorization at time of check-in to cover any incidental charges or damage to the property. Self parking is available for AUD 40. Valet parking is available from Sunday to Thursday for AUD 50 and Friday and Saturday for AUD 60. Please note that special conditions apply for reservations of 10 rooms or more. The hotel will contact you with further information. The accommodations prices shown online are for bookings of up to 9 rooms only, regardless of room type. Room rates and booking terms may be different for group bookings depending on the number of rooms booked and will be canceled should it exceed the maximum number bookable online. To make a booking of 10 rooms or more please email us directly: Sales@star.com.au
The Star Grand Hotel and Residences Sydney
Check Availability
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